New FAQ

It displays all the FAQs and their categories

As of 01/02/2020 any unused Rewards points will be converted to a Rewards credit balance which can be applied towards an online reservation. For example, 1,000 Rewards points will convert to a $10 account credit which can be used towards an advance reservation. Account credits redeemed against a reservation cannot be combined with the Icon Rewards discount.

Converted point credits will post to your online account on or about 01/07/20.

No. As of 01/02/2020, instead of earning Rewards points to redeem against a future transaction, Rewards members will see an instant discount on their applicable daily or hourly parking purchases.

Rewards discounts do not apply to parking which is not purchased directly through Icon or Quik Park. Rewards discounts cannot be combined with other promotions or discounted rates such as coupons. Account credits redeemed against a reservation cannot be combined with the Icon Rewards discount.

To redeem your discount at a participating Icon or Quik Park garage, log in to our IconGo mobile app. Access your Icon Rewards Card from the menu and scan the digital card after the cashier rings up the ticket price. Posted Facility Rates, Event Rates, Night, Day and Early Bird Specials are included.

You must scan your Rewards Card before paying, cashiers cannot adjust the price after the transaction is completed. Please note that Rewards discounts cannot be combined with other discounted rates such as coupons.

Yes! Once you register for an account on either our website or IconGO the same login credentials can be used across both platforms. In addition, all reservations purchased will automatically appear in your account on the IconGO app and vice versa. However, note that monthly parking account support is not currently provided on the app.