Yes, you will be charged the online rates if you arrive after the Early Bird cut-off.
At this time, we do not offer an option to purchase gift cards for parking.
If the debit or prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. Otherwise, we do not.
Yes! Once you register for an account on either our website or IconGO the same login credentials can be used across both platforms. In addition, all reservations purchased will automatically appear in your account on the IconGO app and vice versa. However, note that monthly parking account support is not currently provided on the app.
Unfortunately, no. You can change the email address on your account to a different one, but currently accounts with different email addresses cannot be merged.
Yes! When you share your personal referral link located on the Icon Go app, and your friends sign up and book their first reservation using your link, a $10 credit will automatically be added to your account for future use!
Your link and unique referral code can be found by clicking on REFER A FRIEND in the IconGO menu. You can share through text, email or social media. There is no limit to the amount of
credits you can earn. Start sharing today and watch the credits roll in!
Typically no. You will have to speak to the attendant on duty before the vehicle is parked, so that they can determine if your vehicle can be accommodated in a space that is easily accessible. Please note, this is not always possible nor guaranteed.
For security purposes, our attendants are required to close the gates overnight. To enter the garage, simply ring the bell or call the garage and the attendant on duty will open the gate.
Limited spaces are available at select garages. Please call the facility directly to ensure that they can accommodate your vehicle. Facility phone numbers are provided on the website and IconGO app as you select a facility on the search screen. Please note, prepaid reservations cannot be made for these types of vehicles.
Thank you for your interest in event and group parking. Please email email@example.com for more information.