Existing Monthly Parking Accounts

Submitting an online cancellation* is the most efficient way to ensure your account records are updated promptly. 

First, click LOGIN/SIGN UP to the top right of the Icon home page. Once logged in:

• Go to MY MONTHLY PARKING, click VIEW ACCOUNT and select Cancellation Notice.
• Select the termination date (the final day you will be parking at the garage), the tenant number you would like to cancel, and check at least ONE box under Reason for Cancelling. 

Since we require advance notice of cancellation, you cannot back date your request. If you have already stopped parking, you should still submit the cancellation and include any additional information, such as the final day parked, in the COMMENTS section.

Your account will not be deactivated until after the cancellation date has passed. Please allow 10 to 15 business days for processing.

*Note: If you signed up for a subscription and you terminate prior to the end of the term, you will be subject to a termination fee of 50% of your remaining subscription term balance, up to $1,000, per the Terms and Conditions you agreed to upon enrollment.

As stated on our invoices, we require advance notice of account cancellation. If you leave mid-month, you must pay the full monthly charge or the daily posted rate for the number of days in the garage during the final month. Monthly package rates are not adjusted for days parked.

If you signed up for a subscription and you terminate prior to the end of the term, you will be subject to a termination fee of 50% of your remaining subscription term balance, up to $1,000, per the Terms and Conditions you agreed to upon enrollment.

Please submit an online cancellation via iconparking.com to ensure your account records are updated promptly.

Once you receive your exemption certificate from the Department of Finance, first, save a copy of the certificate for your records, and then immediately forward a copy to us via email. For auditing purposes, tax cannot be adjusted until a valid copy of the certificate is received. Tax credit cannot be backdated; therefore, the exemption must be submitted promptly. Please allow 10 to 15 business days for processing.

The Consumer Affairs License Number can be obtained directly at your parking facility. 

In Manhattan, parking tax is 18.375%. The exemption lowers the amount of tax by 8%, reducing the amount of tax you have to pay to 10.375%.

To be eligible for the exemption, your vehicle must be registered at your primary residence in Manhattan and the vehicle must be for personal use only.

You can find additional information and/or apply for the Manhattan Resident tax exemption by visiting: https://www1.nyc.gov/site/finance/benefits/vehicles-manhattan-resident-parking-tax-exemption.page

To set up your online account, go to the Icon website www.iconparkingsystems.com and click on LOGIN/SIGN UP near the top-right corner of the Icon home page. Select the SIGN UP option and enter your name, email address and create a password. Then, under My Monthly Parking click Add Monthly Account. 

You will need: 

• Your 7- or 8-digit account number* 

• Your billing zip code from your monthly invoice. 

*Note: When entering your account number, you only need to enter the 7 or 8 numbers found after the hyphen. (i.e., Account # XXXX – 123 456 78). No need to enter your spot or space number in front of the hyphen.

Once your account is added, click View Account.

You can find your 7- or 8-digit account number on Icon correspondence, such as your welcome email, monthly invoice or payment reminders.